VoxAI Terms and Conditions

Effective Date: September 27, 2025

Last Updated: September 27, 2025

1. Agreement

By using our website or joining our waitlist, you agree to these Terms. If you don't agree, please don't use our service.

2. Service Description

VoxAI provides an AI-powered speech coaching platform that analyzes your voice recordings and provides personalized feedback to improve your communication skills. Our services include:

  • Voice recording and analysis capabilities
  • AI-generated coaching feedback and recommendations
  • Progress tracking and performance analytics
  • Personalized coaching plans and exercises
  • Educational content and resources

3. Eligibility and Account Registration

Eligibility Requirements:

  • You must be at least 13 years old (users under 18 require parental consent)
  • You must provide accurate and complete registration information
  • You must have legal capacity to enter into this agreement
  • You must comply with all applicable laws and regulations

Account Responsibilities:

  • Maintain the accuracy of your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • You are responsible for all activities under your account

4. Acceptable Use Policy

Permitted Uses:

  • Use VoxAI for legitimate speech coaching and improvement purposes
  • Upload your own voice recordings for analysis and feedback
  • Access and use coaching materials and resources
  • Share appropriate feedback with our support team

Prohibited Uses:

  • Upload recordings of other people without their explicit consent
  • Use the service for any illegal, harmful, or discriminatory purposes
  • Attempt to reverse engineer or hack our AI systems
  • Share your account credentials with others
  • Use automated tools to access or abuse our systems
  • Upload content containing hate speech, harassment, or threats
  • Violate any applicable laws or regulations

5. Payment Terms and Subscriptions

Subscription Plans:

  • VoxAI offers various subscription plans with different features and usage limits
  • Subscription fees are charged in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days' notice

Payment Processing:

  • Payments are processed by secure third-party payment providers
  • You authorize us to charge your payment method for applicable fees
  • Failed payments may result in service suspension
  • You are responsible for all taxes and fees associated with your subscription

Cancellation:

  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial billing periods unless required by law

6. User Content and Audio Data

Your Content:

  • You retain ownership of all audio recordings and content you upload
  • You grant VoxAI a limited license to process your audio for coaching purposes
  • You represent that you have the right to upload all content you submit
  • You are responsible for ensuring your content complies with these Terms

Content Usage:

  • We use your audio data solely to provide speech coaching services
  • We may anonymize and aggregate data for service improvement
  • We do not share your personal audio recordings with third parties
  • You can request deletion of your content as outlined in our Privacy Policy

Prohibited Content:

  • Content that violates any laws or regulations
  • Recordings of others without proper consent
  • Content containing hate speech, threats, or harassment
  • Copyrighted material you don't have rights to use

7. Intellectual Property Rights

VoxAI's Rights:

  • VoxAI owns all rights to our platform, technology, and AI models
  • Our trademarks, logos, and brand elements are protected
  • All coaching content and methodologies are our intellectual property
  • You may not reverse engineer or copy our technology

Limited License to You:

  • We grant you a limited, non-exclusive license to use our service
  • This license is for personal, non-commercial use only
  • You may not redistribute, sell, or modify our content
  • This license terminates when your account is closed

8. Privacy

Your privacy matters to us. See our Privacy Policy for details about how we collect and use your information.

9. Service Availability and Disclaimers

Service Availability:

  • VoxAI is provided on an "as is" and "as available" basis
  • We do not guarantee uninterrupted or error-free service
  • Scheduled maintenance may temporarily affect service availability
  • We reserve the right to modify or discontinue features with notice

AI Coaching Disclaimers:

  • VoxAI provides AI-generated feedback, not professional speech therapy
  • Results may vary and are not guaranteed for any specific outcome
  • Our service is for educational and improvement purposes only
  • Consult professionals for medical or therapeutic speech concerns

Technical Disclaimers:

  • Audio quality and device compatibility may affect analysis accuracy
  • We are not responsible for technical issues on your device
  • Internet connectivity issues may impact service performance

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • VoxAI shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability is limited to the amount you paid for the service in the 12 months prior to the claim
  • We are not liable for damages resulting from unauthorized access to your account
  • We are not responsible for third-party content or services
  • These limitations apply even if we have been advised of the possibility of such damages

Exceptions:

  • Some jurisdictions do not allow limitation of liability for certain damages
  • Nothing in these Terms limits liability for death, personal injury, or fraud
  • Consumer protection laws may provide additional rights

11. Account Termination

Termination by You:

  • You may terminate your account at any time through account settings
  • Cancellation takes effect at the end of your current billing period
  • You remain responsible for charges incurred before termination
  • We will delete your data according to our Privacy Policy

Termination by VoxAI:

  • We may terminate accounts that violate these Terms
  • We may suspend service for non-payment after reasonable notice
  • We may terminate or suspend service at our discretion with cause
  • We will provide notice when reasonably possible

Effect of Termination:

  • Your access to VoxAI will be immediately revoked
  • These Terms survive termination where legally required
  • Outstanding payment obligations remain in effect
  • You may request data export before termination

12. Dispute Resolution

Informal Resolution:

  • Contact us at support@vox-ai.app to resolve disputes informally
  • We commit to good faith efforts to resolve issues within 30 days

Governing Law:

  • These Terms are governed by the laws of [Your Jurisdiction]
  • Any legal proceedings must be brought in the appropriate courts of [Your Jurisdiction]

Arbitration:

  • Disputes may be subject to binding arbitration where permitted by law
  • Class action waivers may apply subject to local consumer protection laws

13. Changes to Terms

  • We may update these Terms to reflect changes in law or our services
  • Material changes will be communicated via email or platform notification
  • Continued use after changes constitutes acceptance of new Terms
  • If you disagree with changes, you may terminate your account

14. Miscellaneous

  • These Terms constitute the complete agreement between you and VoxAI
  • If any provision is unenforceable, the remainder remains in effect
  • Failure to enforce any right does not waive future enforcement
  • You may not assign these Terms without our written consent

15. Contact Information

For questions about these Terms and Conditions or to report violations:

  • Email: support@vox-ai.app
  • Subject Line: "Terms and Conditions Inquiry"